TERMS AND CONDITIONS

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS VERY CAREFULLY BEFORE USING THE WEBSITE. ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE IMPLIES YOUR AGREEMENT TO BE BOUND BY ALL THESE TERMS AND CONDITIONS ("Agreement"). If you do not want to be bound by the Terms and Conditions, you must not use the Website or the TIM (theindianmat.com) Kashyap Innovations and Discoveries Matrimonial Services (KINDISC Matrimony). The Terms and Conditions also includes the applicable policies which are incorporated herein by way of reference and as amended from time to time (the "Terms and conditions").

In these Terms, references to "TIM member" shall mean the end user accessing the Website/TIM services, its contents or using the TIM Services offered. TIM member also includes persons such as father, mother, brother, sister, relative or a friend ("Registrant") of the prospective bride/ bridegroom. The terms "You" and "User" shall be interchangeably used for "TIM member". "TIM Services" means a collective reference to theindianmat.com service provided by its Head Office at No.10-5-242, Doddapuram Street, Tirupati-517501, Andhra Pradesh, INDIA

Scope

You understand and acknowledge that The Indian Mat (TIM) acts as an "Intermediary" as defined under clause (1) sub-clause (w) of Section 2 of the Information Technology Act, 2000. TIM acts as a platform to enable any user to themselves register on it (by filling the mandatory fields and optional fields, if any) to voluntarily search for profile(s) from the database of TIM’s already registered users, for seeking prospective lawful matrimonial alliances for themselves. TIM retail store may also be able to assist you to create your profile, however, you must have a valid/operational mobile phone number and an email id. The profiles in the database of TIM are classified broadly on the basis of language and region etc., for the ease and convenience of its member / customer. TIM Members are provided with free/paid access for searching profiles from the database of TIM, as per the partner preference set by you (on the Website/Applications-(App) and you can shortlist the profiles in which you are interested.

1. Eligibility:

A) TIM Membership and rights of admission is reserved solely for:

I. Indian Nationals & Citizens.

II. Persons of Indian Origin (PIO).

III. Non-Resident Indians (NRI).

IV. Persons of Indian Descent or Indian Heritage

V. Persons who intend to marry persons of Indian Origin.

B) Further in capacity as TIM member you confirm that you are:

I. 18 years or above (if you are a woman) or 21 years or above (if you are a man);

II. If you have applied for Divorce, you may register on our website/App by stating "Awaiting Divorce".

III. If you are a resident of any other Country, you are legally competent to marry as per the local rules applicable to your country and you shall comply with the Indian laws for marrying a person of Indian Origin.

C) In case you are a Registrant of the prospective bride/ bridegroom and has created profile in TIM Website/App on behalf of them or is accessing the TIM Website on behalf of them implies that you have taken their consent for their profile creation in TIM and for accessing the TIM Website.

2. Registration

A. We expect that you would complete the online registration process with fairness and honesty in furnishing true, accurate, current, complete information and with providing recent photos of you which will help you to meet your parameters. We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo. You are requested not to key in details of the profile in field other than the applicable field (including mentioning IDs of other platforms/websites/App or repeating your details in another fields, after filling them once in the relevant fields or others photographs. In order to serve you better if TIM requires additional details you agree to provide it.

B. If at any point of time TIM comes to know or is so informed by third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete, TIM shall have full right to suspend or terminate (without any notice) your TIM membership and forfeit any amount paid by you towards TIM membership fee and refuse to provide TIM service to you thereafter.

C.TIM also reserves the right to block the registration of your profile on Website/App, if any, in the case of your contact details/links being entered in irrelevant fields or if there are errors in any data entered by the TIM members in their profile.

D. Registration of duplicate profiles of the same person is not allowed in TIM Website. TIM shall have full right to suspend or terminate (without any notice) such duplicate profile.

E. You acknowledge and confirm that your registration with TIM and the usage of TIM services is with the Bonafide intention of marriage and not otherwise. TIM Membership is restricted strictly to the registered TIM individual member only. Organizations, companies, businesses and/or individuals carrying on similar or competitive business cannot become Members of TIM and nor use the TIM Service or TIM members data for any commercial purpose, and TIM reserves its right to initiate appropriate legal action for breach of these obligation.

3. Account Security

You are responsible for safeguarding the confidentiality of your TIM login credentials such as your user id, password, OTP, etc., and for restricting access to your computer/mobile to prevent unauthorized access to your account. We, as a Company do not ask for Password and you are cautioned not to share your password to any persons. You agree to accept responsibility for all activities that occur under your account.

4. Role and Responsibility of TIM

A. TIM reproduces your details once you register on our website on "as is as available" basis and also share your profile with other registered TIM members within website(s).

B. TIM's obligation is only to provide an interface to its registered members to search their prospect themselves without any assistance.

C. The profile search conducted by any TIM member and the matches shown thereof are automatically generated by TIM, and based on the partner preference set by you. In the event of TIM member changing their partner preference on the Website/App, then the automated system generated prospect results of the Website/App may also undergo corresponding change.

D. TIM does not prohibit any TIM member from sending interest to your profile or communicating to you based on their partner preference. But you are at the liberty to deny their interest or proceed further if you are interested.

E. TIM cannot guarantee or assume responsibility for any specific results from the use of the data available from the TIM service.

F. TIM shall safeguard sensitive user information using security standards, authentication mechanisms, access controls and encryption techniques.

G. TIM cannot guarantee the complete protection of user data while it is in transit, or prevent any tampering of the data by a third party with malicious intent before the data reaches the TIM servers.

H. TIM has a special safety feature for women, called "Secure Connect", which enables women to take control of their privacy and safety while searching for their life partner. "Secure Connect" has a calling feature that lets the women in TIM receive calls from men who have premium membership without revealing their contact numbers to them, it is upto to the women to respond to the other party and TIM has no control over the same.

I.TIM do not authenticate/endorse any information of any profile and hence you as a user need to verify the credentials and information provided by other users.

5. Role and Responsibility of TIM Member

A. You, shall safeguard your profile information by creating a strong password during profile creation with combination of alphabets, both upper and lower case and numbers.

B. Any information / data required by TIM for using the TIM services shall be provided by the TIM Member, as and when so sought by TIM.

C. You are requested to verify the credentials of the prospect, exercise due care and caution regarding their profile information which includes marital status, educational qualifications, financial status, occupation, character, health status, etc. and satisfy yourself before making a choice of your match. TIM shall not be liable for short coming due to any misrepresentations made by any of its TIM members.

D. You are required to verify the credentials of the prospect and we shall not be liable for any misbehaviour/ misrepresentations made by the Prospect to you during video call.

E. To get better search results, TIM Members are expected to provide latest photograph which should not be more than 3 (three) months old. Providing old photographs/ photographs of others, inaccurate / false information shall be treated as violation of terms and conditions and TIM shall retain their right under clause 2 (b) of this terms and conditions.

F. TIM members are expected to disclose their health records during profile enrollment which includes any pre-existing illness, physical disability etc. Non - disclosure at the time of enrollment shall be treated as violation of the terms and conditions and TIM shall retain their right under clause 2 (b) of this terms and conditions.

G. TIM Members are advised to refrain from:

i. Entering into any financial transactions with prospects. TIM Members shall not seek financial help or provide financial help from / to the other TIM Members

ii. Using abusive language when they communicate with the other TIM Members

iii. being discriminative or using racial comments etc.

iv. Sharing of confidential and personal data with each other but not limited to sharing of bank details, etc.

v. Entering into physical relationship with any prospect before marriage (Only suggestion).

vi. violating any law for the time being in force.

vii. From mentioning details of other matrimonial services while sending personalized messages

H. TIM members are expected to visit URL https://theindianmat.com/ for understanding the safety means.

I. TIM Members are expected to be cautious of prospects who ask for favours, money etc or call from multiple phone numbers, only interact over phone, doesn't come forward for face to face meeting (physically or through video calls) and don’t involve family and friends in match making. Beware of suspended profiles status before you finalize an alliance with the prospect.

J. The TIM members agree that for getting effective search results of prospects on Website/App you will regularly log in to the profile maintained in the Website/App and send expression of interest which is an automated message to prospects as a free TIM member, and in the event, you have availed paid TIM membership, you can send personalized messages to prospects to show your expression of interest/replies. TIM member also may review the expression of interest sent to you / read the messages sent to you by prospects and may respond suitably.

K. You also agree that while accessing / using the Website/App, you will be guided by the terms and conditions of the Website including but not limited to the use of feature of website /App like chat instantly with prospect, viewing horoscope of prospects, enhancing privacy settings (photo/horoscope/phone number) or for viewing social and professional profile of members on their Facebook, LinkedIn, etc.

L. If the TIM Member fails to update in TIM website/App, any change in the particulars furnished in their profile/ then the TIM membership may be suspended by TIM at its sole discretion.

M. TIM member shall, in case of finalization of his/her/their Registrant’s marriage, delete their profile by themselves or intimate TIM for removal/deletion of their profile.

N. TIM Members agree to use secure devices, software and networks in a private place for accessing the TIM services.

O. TIM member shall not use any kind of Bots like web robots, Chatbot or any other automated processes/programs/scripts to use, communicate or respond in TIM Website/App.

P.TIM Members shall not probe, scan or test the vulnerabilities of the TIM Website/App or any network connected to the Website/App nor breach the security measures instituted by TIM.

6. Customer Care / Customer Service

In the event you come across any concerns in our service, then please be free to contact us:
Email ID: support@theindianmat.com

Contact Mobile No: +91-6305757985
Address: Head Office at No.10-5-242, Doddapuram Street, Tirupati-517501, Andhra Pradesh, INDIA

 7. Medium of Communication to TIM Members

A.TIM member hereby consents for receiving communication including promotional communications through any medium of communications such as electronic mails, calls, SMS or through WhatsApp messages from TIM or other portals owned by TIM or their alliance partners.

B. TIM by its automatic system sends to its member (s) profile (s) of the prospect by way of images/ documents/ messages / links. TIM member confirms that the mobile number submitted to it for verification or alternative number if any provided, is not registered with the Do Not Disturb / National Customer Preference Register and they shall not initiate any complaint. TIM Member further confirms that even if TIM Member is registered with the telecom service provider under the category Do Not Disturb / National Customer Preference Register the calls from TIM either to the verified mobile number or alternative number if any provided shall not be treated as promotional calls.

8. Confidentiality

Any feedback you provide to TIM shall be deemed to be non-confidential. TIM shall be free to use such feedback/information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that (i) your feedback does not contain confidential or proprietary information of yourself or third parties; (ii) TIM member is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) you are not entitled to any compensation or reimbursement of any kind from TIM for the feedback under any circumstances.

9. Privacy of Membership

To protect your privacy and understand our practices as amended from time to time, please read and follow our Privacy Policy which also governs your visit to TIM, the personal information / data provided to us by you during the course of usage of TIM will be treated as confidential and in accordance with the Privacy policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.

10. Grievance Officer

In the event you come across any violation by another user including but not limited to having content in the web site that is obscene, menacing, grossly offensive, harming minors, infringing copyright, patents, etc., or another user is impersonating etc. you may then please be free to provide your concerns in writing or email us with digital signature to:

Email: tpbabu.spacescientist@gmail.com,
Grievance Officer: Mr T P Babu
Contact Address: Head Office at No.10-5-242, Doddapuram Street,Tirupati-517501,Andhra Pradesh, INDIA,

The Grievance office shall be available between 10 am till 5 pm Indian Standard Time from Monday to Friday excluding Saturday, Sunday and public holidays in India. Any and all complaints to the Grievance Officer shall be in writing.

The Grievance Officer shall handle complaints in relation to the following violation by the User of computer resource as the User is not entitled to host, display, upload, modify, publish, transmit, store, update or share any information on the Website/App that -

A. belongs to another person and to which the user does not have any right;

B. is obscene, pornographic, paedophilic, invasive of another's privacy including bodily privacy, insulting or harassing on the basis of gender, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or promoting enmity between different groups on the grounds of religion or caste with the intent to incite violence;

C. is harmful to child;

D. infringes any patent, trademark, copyright or other proprietary rights;

E. deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any misinformation or information which is patently false and untrue or misleading in nature;

F. impersonates another person;

G. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence, or prevents investigation of any offence, or is insulting other nation;

H. contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource; violates any law for the time being in force.

11. Disputes between Members

A. TIM Members are solely responsible for the communications (through any medium) with prospect or vice versa. TIM expressly disclaims any responsibility or liability for any monetary transaction(s) or exchange(s) or interaction(s) or passing of information(s) etc. between any TIM members inter se via e-mail, chat, interaction, WhatsApp or any other medium of communication between TIM members either using website /App or otherwise.

B. TIM has no obligation, to monitor any such disputes arising between the TIM members, and TIM shall not be party to any such dispute/litigation etc.

C. TIM is not a broker or the agent of any TIM member, and TIM does not partake in the exchange of any kind of discussion between the TIM members and prospects or the results of their discussion.

12. Content Right

A. You agree that all content of TIM belong to third party content including advertisement on the Website/App for which TIM has requisite license/right in terms hereof to display the same on our Website/App.

B. You acknowledge that you alone are responsible and liable for the content (mandatory or optional content you provided on our website) and information including the profile details, photograph and other content(s) keyed in the relevant field of the Website at the time of the creation of the TIM profile or subsequently modified by you and also for all the post and communication (including personalized messages sent by TIM paid members) with other member(s). You hereby represent and warrant that you own all rights, title and interest in your content/information or have the necessary licenses, rights, consents, and permissions to provide the said content/information. However, by submitting the content/information to TIM, you hereby grant TIM a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, communicate to the public, law enforcement agencies, courts, and the TIM's business and services, including without limitation for promoting, communicating to the public and redistributing part or all of the content/information (and derivative works thereof) in any media formats and through any media channels.

C. While TIM does not accept any obligation to monitor the content/information in your profile, if the content/information is found not to be in compliance with these Terms and conditions, TIM may delete the content/information and / or terminate or suspend your registration or (without a refund of any subscription paid by you in terms of clause 2 (b) of these terms and conditions). You agree that if the situation warrants TIM may at its sole discretion put restriction on any TIM member to other member's communications.

13. Third Party website

A. TIM member understand and agree that TIM may allow third parties to put up advertisements on the TIM application/Website and TIM does not control the contents of such third-party advertisement on the TIM application/Website. Third party websites to which links are given on Website/App are not governed by these Terms and conditions and all such third-party websites are governed by their own terms and conditions for use and privacy policy, and in case of conflict the terms and conditions of the third-party website shall prevail. The Company does not in any manner whatsoever authenticate, endorse, verify or certify these third-party websites or any contents therein. Please note that a user shall click on links to third party websites at his / her sole risk and responsibility.

B. The TIM members agrees and understands that TIM may also allow third parties to provide TIM members services on the website/App like horoscope matching etc., and TIM may also collect the payment for such third party services to you, and TIM in this regard can have revenue sharing arrangement with such third party, however in no event shall TIM be liable to you for such third party services.<